“It all began: a small mishap in Beskids’ heart...”

It was meant to be a routine flight over the Vistula, but Santa’s sleigh encountered unexpected turbulence, breaking its most important golden runner. As magical repairs in the mountains require time and precision, Santa made the only right decision: he moved into Vislow Resort for all of December!

Our resort is becoming his Official Winter Embassy, with joyful Santa magic every weekend. Join us on this extraordinary family adventure.

Magical December weekends; package includes:

THE GREAT SEARCH: “WHERE IS THE RUNNER?” During his rushed landing, Santa lost golden screws and magic sleigh bells around the resort. Without them, the sleigh cannot fly! Little Elves receive a special map and set off to help. The goal is to collect the lost items and find the real, grand sleigh hidden in our secret Christmas village at the Resort.
ELF WORKSHOP: GINGERBREAD SPELLS Cheerful, creative workshops scented with cinnamon and love. Under Santa’s helpers’ watchful eyes, little ones ice and decorate sweet gingerbread cookies. The finest creation will appear on a plate in your apartment that evening, as a sweet treat and thanks to Santa for being here.
TICKETS TO THE PLUSH LAND: Family tickets to the extraordinary Teddy Bear Museum “Dworzec Dobrych Myśli” in Ustroń. Here, hundreds of plush friends share their stories, while time stands still in the carefree world of childhood. The perfect addition to your Santa adventure.
ENCHANTED MAP OF WISŁA AND SURROUNDINGS: At check-in, each family receives a unique guide—a map leading to places where the purest winter magic hides in December, with their opening dates:

Included in your family escape to Santa’s Embassy:

SPACE MAGIC & ACCOMMODATION: Stay in comfortable, spacious apartments (from 33 to over 60 m²) with a private balcony or terrace. We guarantee peace, privacy and room for shared family celebrations on December evenings.
-PRIVATE TASTE LAND: Fully equipped kitchen with dining area, plus a set for leisurely mornings with aromatic Nespresso coffee (for adult Elves) and warming tea.
SANTA BREAKFASTS: Rich buffets of fresh, local, fragrant treats, including Santa sweets, for a great start to every adventurous day.(7:30-10:30)
A SAFE HAVEN FOR YOUR CAR: Parking included (please provide your registration number before arrival: when booking or by email).
DIGITAL PORTAL TO THE WORLD: Wireless Internet (Wi-Fi) in the apartment and throughout the resort.

For relaxation after special missions:

WELLNESS ZONE: Intimate pool, dry sauna and steam sauna—perfect for warming up after the runner hunt (open 9:00–21:00).
STARLIT RETREATS: Outdoor terrace jacuzzi—warm bubbles overlooking a snow-covered forest, open from 9:00 (from 21:00 to 00:00, quiet reset mode for adults only).
FOREST LIBRARY & BOARD GAMES: A collection of engaging books and games available to borrow from Reception for cosy family evenings.

With an extra touch of the wand (extra charge):

PRIVATE APARTMENT VISIT FROM SANTA: Imagine your children’s faces when Santa himself knocks on the door! Santa can visit your apartment to give prepared gifts. (Available as an online booking add-on; limited availability).

SENSORY SPA RITUALS: revitalizing treatments and massages in DANUTA KLAJSEK SPA offices
À LA CARTE RESTAURANT: the signature taste of the Beskids served in a modern setting
CAFÉ: signature elixirs and drinks served under the bar canopy, aromatic coffee, and homemade sweets.
ADVENTURE WITH A PET: 95 PLN / per day. As part of the stay, your pet will receive its own bedding, a food and water bowl, a treat, and unlimited petting—free of charge!
We inform you that at check-in, the reception will place a pre-authorization charge on the card in the amount of 500 PLN for any potential damage. The hold will be released within 48 hours after check-out, after the apartment is first inspected by the staff.

Please note that flexible changes may occur in the programme and the opening hours of individual attractions.

You can find more important information before making your reservation here:
Most important information - Vislow Resort

Additional information

Meals

VISLOW Restaurant – a place where passion meets flavor, where culinary art is created. The most important are the ingredients; we treat them with respect, and every dish is an expression of extraordinary care; it is a reflection of many years of experience. Our kitchen is rich in tastes and aromas, and the Vislow Restaurant should be visited several times to explore their variety; to discover the taste of the Beskids.

VISLOW Café - lobby bar – the younger sister of the Restaurant. Here, guests can try Wisła cakes and aromatic coffee. It is a good place for a quick espresso, a cocktail at the bar, or a few longer moments with a book. Here, no one is in a hurry.
Here we savor every moment.

Sports and entertainment

VISLOW Resort is a place to celebrate nature. In winter, for active guests, we have nearby ski slopes where you can enjoy true white madness.
In summer, on the other hand, we have a friendly bike rental. If your own equipment is broken, we will help with the service. For our guests at Rowerowa Osada - bike rental in Wisła you will receive a 10% discount.

For mountain hikers, we have numerous hiking trails in Wisła and the surrounding area, which can be viewed on tablets available in the apartment.

Wellness & SPA

At VISLOW Resort, Guests can enjoy the Wellness Area, which includes: a swimming pool with a paddling pool for the youngest guests, a dry sauna, a steam sauna, a relaxation area, as well as a jacuzzi on the terrace.
The area is open from 9:00 - 24:00, with access restricted to adults only from 21:00 to 00:00.
During the summer season, a swimming pond with a pebbly beach is available and can be used during the Wellness Area's opening hours.

For relaxation, we also invite you to DANUTA KLAJSEK SPA. We work with natural cosmetics, and help select treatments according to the needs of your skin and mind.

For kids

Playroom - a creative space for jumping and playing. Everyone will find something for themselves here. We value ecology, which is why the toys in the Playroom are made from natural materials. We have wooden railway tracks, a dollhouse, kaleidoscopes, puzzles, blocks, and much more.
Creative room where workshops are held
Wading pool in the Wellness area
Swimming pond available during the summer season
Outdoor playground
Dedicated menu for the little ones at the Vislow Restaurant
High chairs for the little ones at the Vislow Restaurant
Bathtubs, platforms; available on special request.
Possibility to prepare meals in each apartment according to your preferences - every apartment has a kitchenette.
Fenced resort area providing a sense of security.

We declare that the facility cares for children's safety and applies appropriate child protection procedures.

Attractions and location

VISLOW Resort is located within the Beskid Śląski Landscape Park.
The result? From the windows of every apartment, there is a view of the forests surrounding the Resort.

Additional location advantages:

The "Malinka" ski jump named after Adam Małysz - one of the most famous attractions in Wisła, about 1 km away. After riding the chairlift to the top, we recommend taking the yellow trail towards Cieńków. Besides beautiful mountain panoramas, it is worth pausing for a moment to watch the grazing sheep (from spring onwards). For gourmets, there is oscypek cheese available in one of the shepherd’s huts.
hiking trails - no need to drive anywhere by car to start a mountain hike. Cieńków, Stożek, Barania Góra - just choose.
Wisełka waterfall - the sound of water can be heard even in the apartments. The 8-meter waterfall is the largest in Wisła and is just a few dozen meters away
Czerniańskie Lake - less than 3 km from the Resort there is a dam and a lake formed as a result of its construction. A place with history - breathtaking views
Museums in Wisła: Pharmacy, Beskid, Parachuting
Malinowska, Miecharska, Wiślańska Caves
Chata Kocyana, the old wooden cottage 600 m from Vislow; what does it hide?
Ochorowiczówka - Museum of Magical Realism

Important information

Local fee

In Wisła, a local fee of PLN 3 per person per night is charged.
Important: it is collected at check-in and cannot be included on the stay invoice or receipt.

Pre-authorization

At check-in, the property pre-authorizes PLN 300 on the guest’s credit card for possible apartment damage, and if you arrive with a dog, the pre-authorization is PLN 500.
The hold will be released within 48 hours of check-out after staff inspect the apartment.

If you wish to use additional services during your stay and charge them "to your room," reception will take a deposit for these orders: a card pre-authorization of PLN 300 or another amount agreed with reception.

Important information

Arrival:

Arrival from 16:00

Departure:

Departure by 12:00

Parking - info

VISLOW Resort offers an outdoor, enclosed, and monitored parking lot. The parking spaces are allocated proportionally throughout the complex to let you park your car as close to your apartment as possible. The parking fee is PLN 25/day.

Children

Children up to 4 years old can stay at VISLOW Resort for free as long as they sleep in their parents’ bed. You can also order a crib with sheets for an extra charge (PLN 50/per night) in case you would like a little more privacy. VISLOW Resort also offers additional amenities in form of a baby bathtub. Both are available free of charge when you request them from VISLOW’s staff when you are making your reservation (by phone, e-mail, or booking platforms). Due to the limited number of available accessories, please note that we may run out, which is why you should notify us of your child’s needs as soon as possible. Children aged over 5 years old are counted as adults.

A set of baby bedding, additional accessories or a travel cot must be reported before arrival, or no later than 5 p.m. on the day of arrival.

Animals

Pets (dogs) are always welcome, but we ask their owners to read the terms of pet stay at VISLOW Resort before making reservations. This must be done before you arrive. VISLOW Resort will provide your pet with a bed in just the right size and two bowls (for water and food). Our receptionists will gladly recommend the best trails to take with a dog. Pets are subject to a charge of PLN 95/day.

Accepted methods of payment: